Privacy Policy

1. Introduction

This policy explains how we collect, use, and protect personal information for TM4 customers and platform users. By using our services, you agree to the terms of this policy.

2. Information We Collect

• Personal information such as name, mobile number, and email address.
• Shipping information such as pickup and delivery addresses.
• Usage data such as pages you visit and how you interact with the platform.

3. How We Use Information

We use the information we collect for the following purposes:

• Processing requests and tracking shipments.
• Improving service quality and the overall user experience.
• Contacting customers about updates, offers, or technical issues.

4. Protecting Information

We implement the necessary security and technical measures to protect your data from unauthorized access, modification, disclosure, or destruction. These measures include encryption, firewalls, and continuous monitoring.

5. Sharing Information

We do not share your personal information with third parties unless it is required to provide the service (such as shipping carriers or payment gateways) and in accordance with applicable laws and regulations.

6. Cookies

Our website uses cookies to improve your experience and personalize content. You can disable cookies in your browser settings, but doing so may affect certain site features.

7. User Rights

• Accessing your personal data and updating or correcting it.
• Requesting deletion of your data or limiting its use.
• Withdrawing consent for receiving marketing notifications.

8. Policy Updates

We may update this privacy policy from time to time. Any new update will be published on this page, along with the update date.

9. Contact Us

If you have any questions about this privacy policy, you can reach us via Contact Us.

Last updated: 2026/03/02